The Complete Guide to American Airlines First Class and Flagship First

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How do I find out if my flight has WIFI?

Find out if your flight has Inflight Wi-Fi

If you’re travelling on one of our Wi-Fi enabled planes, you’ll see a Wi-Fi icon in your flight details 5 days before you fly. We recommend checking on the day of your flight for the most up-to-date info, as the exact aircraft scheduled can change.

Can you use Bluetooth on American Airlines?

As a subscriber, you’ll get one hour of free in-flight Wi-Fi on flights equipped with Gogo. You can also use a series of messaging apps such as iMessage, WhatsApp, Viber and Google Hangouts for free on several major airlines, including American Airlines and Delta Air Lines.

American business class service

The crew on this flight was lovely. The flight attendants serving my aisle were informal and genuinely friendly and caring. They quickly responded to all requests, and were even proactive about further service, whether it was another cup of coffee, or a water refill.

While the crew was fairly senior, I was surprised they weren’t more senior, frankly. Dallas is a senior flight attendant base, and I figured with international flying opportunities being fairly limited, that it wouldn’t get much more senior than a Maui trip like this.

Summary

As you see, American Airlines first class varies wildly between domestic first class and Flagship First class. In both cases, you'll get priority check-in, extra baggage allowance, early boarding, and free drinks. However, that's where the similarities end. Domestic first class generally only consists of a nicer seat than economy. But Flagship First class is a whole different level.

American Airlines Flagship First class wins the best first class product of any US airline by default, as Delta and United no longer offer international first class products. While the Flagship First seats aren't the newest or best around, American Airlines provides an excellent experience on the ground with Flagship Check-in, Flagship Lounges, and its exclusive Flagship First Dining.

Luggage Issues

Delayed, missing or damaged luggage Compensation for baggage

Compensation for baggage

American Airlines will reimburse you for items you need immediately while away from home without your bags. Within 45 days of your delay, you will need to send the airline:

  • Your 13-character file reference number
  • A copy of your ticket receipt and baggage claim checks
  • Your original, dated, itemized receipts

You will need to send verification items to:

American Airlines Central Baggage 4000 East Sky Harbour Boulevard Phoenix, AZ 85034

Fax: 1-480-693-2305

If the airline is unsuccessful in finding your luggage, a final resolution will be made in line with the American Airlines conditions of Carriage, available here.

American 777-200 business class layout seating

American has two types of business class seats on Boeing 777-200s. Some planes still have Zodiac business class seats, while others have Collins Aerospace Super Diamond seats.

Our flight from Dallas to Maui was operated by a 777-200 with Collins Aerospace Super Diamond seats, which I’d consider to be the better of the two business class seats. Ultimately this is a pretty generic product, which is to say that lots of airlines have these seats. However, I have to say that I find American’s version to be among the sleeker ones out there.

American has 37 business class seats on the 777-200 — there’s a forward cabin with 21 seats, and then a rear cabin with 16 seats. The two cabins are separated by the second set of doors, where there’s also usually a walk-up bar on long haul flights, though nothing is being offered there at the moment.

American Airlines 777-200 business class walk-up bAmerican Airlines 777-200 business class walk-up bar

I assigned us the four seats in the last row.

American Airlines 777-200 business class cabinAmerican Airlines 777-200 business class cabin


American Airlines 777-200 business class cabin


American Airlines 777-200 business class cabin

I was in seat 10L, the seat in the last row of the cabin on the right side.

American Airlines 777-200 business class seatAmerican Airlines 777-200 business class seat

I really do like the Collins Aerospace Super Diamond seats — they’re functional, and they have plenty of storage, with two compartments along the side of the seat.

American Airlines business class seat storageAmerican Airlines business class seat storage

The power outlets and entertainment controller are located inside one of the compartments.


American Airlines business class power outlets & entertainment controller

Then the seat can be controlled from a monitor next to these compartments.


American Airlines business class seat controls

The personal entertainment screen is in a fixed position in front of the seat, and underneath that is the tray table. This can be pulled out or pushed in, and when you pull it out far enough you can double the size of it.


American Airlines business class tray table & personal television


American Airlines business class tray table & personal television

The one downside to these seats is that the footwell is on the fairly small side, so when you recline your seat all the way it might feel a bit tight (but not problematically so, in my opinion, at least compared to some other seats).


American Airlines business class seat footwell

I appreciate how American has individual air nozzles on Boeing 777s, since not all airlines do. That really helps to avoid feeling too warm.


American Airlines business class individual air nozzles

For what it’s worth, below is a picture of the premium economy cabin on the 777-200, which is similar to American’s domestic first class.

American Airlines 777-200 premium economy cabinAmerican Airlines 777-200 premium economy cabin

And since most of us are flying a lot less right now than in the past, here are some wing views from departing Dallas and arriving in Maui — ah, I love flying!

View departing DallasView departing Dallas

View arriving in MauiView arriving in Maui

Book American Airlines Tickets with CheapOair

Headquartered in Fort Worth, Texas, American Airlines is the world’s largest airline by fleet size, scheduled passengers carried, number of destinations served, and revenue. Founded in 1930, the airline is a founding member of Oneworld Alliance. The airline commenced operations in 1936 and has hubs at Charlotte, Chicago–O’Hare, Dallas/Fort Worth, Los Angeles, Miami, New York–JFK, New York–LaGuardia, Philadelphia, Phoenix–Sky Harbor, and Washington–National. American Airlines is the largest operator of the Airbus A320 family of aircraft in the world. Boasting a fleet of 953 aircraft, American Airlines flights are offered to various destinations throughout the world including the likes of London, New York City, Los Angeles, Paris, Rome, Athens, and more.Classes of Service Flagship First Transcontinental Passengers can avail private check-in access to an expedited security line. This facility is available in selected cities. Priority baggage check facility is also available to the passengers of this class. Passengers can relax before the flight in airline’s premium lounge in selected hub cities. Seats in this class are fully lie-flat with aisle access so the passengers arrive feeling refreshed. Passengers are offered with a multi-course meal complete with exclusive wines. The airline has partnered with award-winning chef Sam Choy to inspire all menu items. Passengers can enjoy free movies, music, games, TV shows, with noise cancelling headphones. Paid wi-fi service is available for all the passengers. Every seat is equipped with power outlets and USB ports. International Passengers can enjoy private check-in access to an expedited security line. This facility is available in selected cities. Passengers can relax before the flight in airline’s premium lounge in selected hub cities. Priority baggage check facility is also available to the passengers of this class. Seats in this class are fully lie-flat with aisle access so the passengers arrive feeling refreshed. Passengers are offered with a multi-course meal complete with exclusive wines. These menus are inspired by renowned chefs like Sean Conolly and Maneet Chauhan on selected flights. Passengers can enjoy free movies, music, games, TV shows, with noise cancelling headphones. Paid wi-fi service is available for all the passengers. All the seats are equipped with power outlets and USB ports. Flagship Business Transcontinental Through American Airlines reservations for Business Class, passengers can enjoy priority check-in and priority baggage-check facility. Passengers can relax before the flight in the premium lounge in selected cities. Lie-flat seats are offered in this class in order to ensure a comfortable journey. Passengers can enjoy free entertainment with noise cancelling headphones. Business Class passengers are offered a multi-course meal paired with exclusive wines. The airline has partnered with award-winning chef Sam Choy to inspire all the items on the menu. Paid Wi-Fi service is available on selected aircrafts. International Passengers are offered with priority check-in and priority baggage-check facility. Business Class passengers can relax before the flight in the premium lounge in selected cities. Lie-flat seats are offered in this class in order to ensure a comfortable journey. Business Class passengers can enjoy free movies, music, games, TV shows, with noise cancelling headphones. Business Class passengers are offered with a multi-course meal complete with exclusive wines. These menus are inspired by renowned chefs like Sean Conolly and Maneet Chauhan on selected flights. Paid Wi-Fi service is available on selected aircrafts. Premium Economy Passengers in Premium Economy are offered priority check-in, security, and boarding at the airport. The passengers can also get their checked baggage first when they land. This class comes with more legroom and wider, adjustable seats with extended head and foot rests. Passengers can enjoy free on-demand entertainment with large monitors and noise-reducing headphone. Through booking American Airlines tickets for Premium Economy, passengers can avail chef-inspired meal with free wine, beer, and spirits. All the seats come with power outlets and USB ports. Paid wi-fi service is available to Premium Economy passengers. Passengers get a complimentary amenity kit and a pillow and blanket. Basic Economy Basic Economy comes with comfortable seats Passengers are offered free snacks and soft drinks Free in-flight entertainment is offered to Basic Economy passengers to ensure an entertaining journey Online Check-in With online check-in, passengers can avoid the queues and check-in easily on their smartphones. Online check-in facility is available from 24 hours and up to 45 minutes before the scheduled departure time of the flight (90 minutes for international flights). Unaccompanied Minor Service Unaccompanied minor service of American Airlines is to ensure that the child is boarded onto the aircraft, introduced to the flight attendant, chaperoned during connections, and released to the appropriate person at the destination. The airline’s unaccompanied minor service is available for those aged 5 through 14 years old. Children from 5-7 years of age can only travel on nonstop or direct flights. Parents will need to fill out the unaccompanied minor form and any necessary customs and immigration documents at the airport ticket counter on the day of departure. The form must remain with the child during the flight. The Unaccompanied Minor service fee will be applied. American Airlines extends change fee waivers through April 15, 2020 American Airlines is offering travelers additional flexibility in buying flight tickets in the light of concerns around coronavirus (COVID-19). The airline has extended its offer to waive change fees for customers who have booked flights through April 15, 2020. Travelers will have extra flexibility as any ticket booked by April 15 will not incur any change fees prior to the travel. This facility is available for any of the airline’s published non-refundable fares. It implies that travelers who have booked American Airlines flights through April 15 won’t be charged a change fee, although they may have to pay the difference in airfares. According to airline officials, this move is aimed at providing customers added flexibility in purchasing flight tickets. Q. What cities does American Airlines fly to? A. American Airlines tickets are offered for its flights to an extensive international and domestic network with around 6,700 flights per day to around 350 destinations in more than 50 countries. Some of the major cities to which American Airlines flights are operated are New York City, Paris, Berlin, London, Los Angeles, Madrid, Zurich, Panama City, Lima, Lisbon, Port of Spain, and more. Q. What are American Airlines hand luggage rules? A. American Airlines allows passengers to carry 1 personal item and 1 carry-on bag. The allowed dimension of carry-on bag is 22 x 14 x 9 inches / 56 x 36 x 23 centimeters including handles and wheels while maximum dimensions allowed for personal item are 18 x 14 x 8 inches. Q. What are American Airlines checked luggage rules? A. Travelers with American Airlines reservations can take 2 complimentary checked baggage. For all regions, the checked bag allowance is of maximum dimensions of 62 linear inches and maximum weight allowed (in-total) is 50 lbs. Q. How to check-in online in American Airlines? A. You can check-in online for American Airlines flights by visiting the official website of the airline. You can check-in online and print the boarding pass at home to save time. Online check-in is available from 24 hours to 45 minutes prior for domestic and from 24 hours to 90 minutes prior to the scheduled departure time of the international flight. Q. What size bag can you carry on American Airlines for free in 2022? A. The allowed dimension of carry-on bag is 22 x 14 x 9 inches / 56 x 36 x 23 centimeters including handles and wheels while maximum dimensions allowed for personal item are 18 x 14 x 8 inches. Passengers can take 2 complimentary checked baggage. For all regions, the checked bag allowance is of maximum dimensions of 62 linear inches and maximum weight allowed (in-total) is 50 lbs. Q. What is AAdvantage Loyalty Program? A. Advantage Loyalty Program is the frequent flyer program of American Airlines. Frequent traveller of American Airlines can miles every time they. AAdvantage Loyalty members can also earn miles on other oneworld participating airlines, as well as over 1,000 partners. One can use these miles to upgrade to First or Business Class on American and select partners. These points can also be redeemed for vacations, car rentals and hotels, and can also be shared or gifted to anyone else. Q. How to get American Airlines cheap flights? A. There are several hacks through which you can avail American Airlines flight deals. Buying through OTAs such as CheapOair can help you get the American Airlines promo codes and offers, using which can provide you cheap flight deals on your plane tickets. You can also subscribe to our newsletter to get frequent updates on travel deals on American Airlines plane tickets. You must also book flight tickets in advance to avoid paying increased rates as the airfares tend to rise. In-Flight Entertainment on American Airlines Working too hard lately? Maybe it’s time for a vacation! Cheap American Airlines flights might be the answer to a dream vacation. Think about all the place you can go, including San Francisco, Miami, Los Angeles and New York. As you travel to your dream destination, you can enjoy in-flight entertainment. American Airlines has a variety of movies, TV shows and music that can be streamed to your phone, laptop or tablet. Purchasing Wi-Fi is not necessary. The American Airlines app is all that is needed to help you have an enjoyable and relaxing flight. American Airlines offers numerous destinations from coast to coast. Start packing! 

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