Content of the material
- Your Answer
- Sign up or log in
- Reasons for updating your app
- #1. App Bug Fixing Updates
- #2. App Feature Release Updates
- #3. Enhancing the app UI/UX
- #4. Operating System app updates
- #5. User feedback
- Other fixes for macOS download problems
- 1. Check your Mac is healthy
- 2. Cancel the download/stop the update
- How to Update your App – The Technicalities
- How to Update an App on Android
- 1. Increment the Version
- 2. Upload the new APK
- 3. Update the App Description
- How to Update an App on iPhone
- 2. Updates help patch security flaws
- Problem: Download taking too long
- Fix: speed up the download
- Fix: Turn on Content Caching
- How to fix slow App Store downloads
- Reboot your device
- Make sure Apple’s services are all online
- Reboot your wireless router
- Try downloading a different app
- Sign out and back in of iTunes
- Signing out of iTunes and the App Store on your iPhone:
- Signing out of iTunes and App Store on your Mac:
- Test your download speeds
- Disable VPN, firewall, and security software
- Use your cellular network
- Try another Wi-Fi network
- Change the DNS settings of your Wi-Fi network on your device
- On your iPhone:
- On a Mac:
- From your wireless router
- Check for Software Updates
- Contact Apple
- 5. You deserve the latest and greatest
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Reasons for updating your app
Now it's time to discuss the reasons to update your app. Some of them are obvious, but they should still be mentioned.
#1. App Bug Fixing Updates
This is a rather sad reason for a new iOS and Android app update, but what can you do? No one is perfect and nothing is perfect, including applications. Of course, QA engineers thoroughly test the application before release, but some bugs are very tricky, they appear in later stages (especially if you hurry to publish the application as soon as possible and do not give time for full-fledged testing of the project).
So there is nothing deadly terrible in errors, the main thing is to catch wind of the situation and make necessary app bug fixing updates.
#2. App Feature Release Updates
Do you remember the update statistics for popular applications? The mobile app updates frequency of free programs is pretty high, and we have already explained why – they are trying to please their users with new interesting features. It's good practice, and you should do the same. And such approach means regular app feature release updates.
#3. Enhancing the app UI/UX
The functionality of the application, the speed of its operation, stability – all this is very important. But the first thing a user faces when launching your product is what it looks like. In other words, he should deal with the app design before anything.
What are the reasons to change the design, update and enhance it?
- change in the guidelines. It happens that the platforming company changes its guidelines – as, for example, Apple did when moving to iOS 7, and when the skeuomorph had been replaced by flat icons and translucency. In such cases, you should update your app interface design since the old-style interface elements will look extremely clumsy against the background of the updated system.
- obsolete design. There is no need to follow each new UX/UI trend but it is worth periodically updating your app to modern standards.
- too complicated interface. An intricate interface can confuse an untrained user. The app design should be as simple as possible.
- rebranding the company. Having changed the logo or company colors, it's important not to forget about the mobile application. If your app uses your old logo, or the color palette radically differs from the corporate color of your company, your user may be surprised, and not in a good way.
#4. Operating System app updates
All operating systems are being regularly improved. Apple, for instance, releases a major system update for its platform every year. Android adopts the same policy.
iOS and Android updates serve a high purpose – to provide users with maximum possibilities. Unfortunately, under the conditions of the updated OS, the mobile application can work worse: the information transfer speed is lost, some features refuse to work properly, etc. In this case, you just need to release system app updates that will ensure the application is operating correctly.
#5. User feedback
Your users will surely leave you a feedback, and you must take it into account when creating mobile app updates. You will be told about the bugs and defects missed during the testing process and you will ask for missing features. And if you ignore these desires, you can lose a large part of your users.
After all, people love applications that are being constantly improved. Therefore, you must listen to the feedback of users very carefully.
Other fixes for macOS download problems
Here are some of the most useful suggestions to work through in order to fix a problem with a macOS download. You might also want to run through our advice here: How to get your Mac ready for macOS Monterey.
1. Check your Mac is healthy
It’s always wise to run through a standard series of checks before you perform an operating system update on a Mac. We cover preparation steps in the first section of our guide showing How to update macOS on a Mac.
2. Cancel the download/stop the update
You might be able to cancel the download, but the method will depend on what version of macOS you have installed.
In Mojave Apple changed the route users take to download a macOS Software Updates. They are now accessed via System Preferences > Software Update, where previously they were downloaded via the Mac App Store.
If you want to stop the download, you can click on the x that appears beside the bar that shows the download progress, as shown in the screenshot below.
Pre-Mojave, you may be able to fix a stuck update by going to the Mac App Store, finding the software you are downloading, and pressing Option/Alt. When you do so you should see the option to Cancel the download.
Having cancelled the download you should be able to start it again, hopefully without any problems this time.
How to Update your App – The Technicalities
When talking about app update, the steps to follow varies with the platform considered. So, here in this section, we will dig out how to update an Android app and how to update an iOS application individually – beginning with the former one.
How to Update an App on Android
When you have designed the mobile application as per the changes, you need to follow these steps for rolling out the update on Google Play Store:-
1. Increment the Version
When you upload an app in play store, you are assigned a version number. So, the best practice for app updates in the case of Android is to change this version number in the ‘App Info’ section of the Andromo setting. Once you have updated the version there, create the app again and download its new APK file.
2. Upload the new APK
Once the new version is ready with you, sign in to the Google Play Developer Console and select your application from the list, then select APK tab there. Once there, click on ‘Upload new APK to Production’ button. You can then either save the file or send it over for publishing; reaching to the next step of the process to make app updates.
3. Update the App Description
Once you have published the new version, you need to inform the users of the change. For this, you can put in what changed data in the ‘Recent Changes’ tab of your description section.
Once you have updated the new version, it takes around 24 hours to make it visible to the users.
How to Update an App on iPhone
To update your iOS mobile application, you need to look into these steps:-
- Log in to iTunes Connect
- Click on My Apps
- Next, click on ‘+Version’ on the left panel
- In New Version box, put in the new version number and click on ‘Create’
- Once you have put in all the information about the Version in the iTunes App, it’s time to upload the build.
- Use either Xcode or Application Loader to upload the new version of the app
- Once uploaded, the new version will now get prepared to submission. If you have gone through it, press ‘Submit for Review’.
Once uploaded, it takes maximum 30 days for the update to show to the users.
With this attended to, let’s turn towards the last section of the article, i.e. how often should you update your app.
2. Updates help patch security flaws
Hackers love security flaws, also known as software vulnerabilities. A software vulnerability is a security hole or weakness found in a software program or operating system. Hackers can take advantage of the weakness by writing code to target the vulnerability. The code is packaged into malware — short for malicious software.
An exploit sometimes can infect your computer with no action on your part other than viewing a rogue website, opening a compromised message, or playing infected media.
What happens next? The malware can steal data saved on your device or allow the attacker to gain control over your computer and encrypt your files.
Software updates often include software patches. They cover the security holes to keep hackers out.
Problem: Download taking too long
If it happens to be a new version of the Mac operating system and you are attempting to download it just after release there could be problems due to so many people accessing the servers at the same time.
As a result the download of the software may be slow and, even if you do manage to download it, the installation may freeze as it tries to verify your details with Apple.
In 2020 our download of Big Sur threatened to take a whole day – a typical sign that too many people are attempting to access the servers.
You can gauge whether there are issues with the servers at Apple’s end by visiting Apple’s server status webpage here: System Status page. Check the macOS Software Update section to see if there are any known issues. (If the link doesn’t work it’s https://www.apple.com/uk/support/systemstatus/)
As you will see from the screen shot below there was a problem with macOS Software Update on 12 November. It has since been resolved according to Apple.
While the issue with Big Sur was live on 12 November 2020 Apple had the following text on the site indicating that there was a problem: “Users may not be able to download macOS Software Updates on Mac computers.”
Fix: speed up the download
It’s not always Apple’s servers that are to blame though. Perhaps the issue is at your end. Maybe your WiFi connection is poor. We suggest that you try moving closer to the router.
You might find that things are quicker if you move from a Wi-Fi to a wired connection. If you have a Ethernet cable and the necessary adapter if your Mac only has a USB-C port, plug yourself directly into the hub. Your download will be much faster over a wired connection.
Read more: How to fix Wi-Fi problems on Mac
Fix: Turn on Content Caching
Another thing that you could try is to adjust Content Caching.
When the download threatened to take a long time we turned on Content Caching.
- Go to System Preferences > Sharing.
- Turning Content Caching.
- Restarting the Mac.
Apparently Content Caching reduces bandwidth usage and speeds up installation on supported devices by storing software updates on the computer.
We made sure that the Cache Size was unlimited – click on Options. And we also made sure that the option selected beside Cache was All Content.
With these changes in place the download was complete in half an hour rather than the 10 hours initially anticipated.
How to fix slow App Store downloads
There are some things you can do to fix slow app downloads. Below are some of the possible fixes we recommend you give a shot:
Reboot your device
Sometimes rebooting your device can get things up and running again. Rebooting has been suggested often so consider giving it a shot when your apps are downloading too slowly.
Make sure Apple’s services are all online
Sometimes an iTunes slow download is not the fault of your device nor the internet connection.
For example, when Apple is upgrading its infrastructure, you may experience some challenges when downloading apps. You can always visit the System Status web page to check if Apple is the one having the problem.
Sometimes you just need to try again in a few hours.
Reboot your wireless router
If you’re connected to wifi, then there are moments when a router needs a reboot to work properly. Just power it off for about 60 seconds and then power it back on and try downloading again.
You don’t have to reset the router as doing so will mean you going through the setup steps.
Try downloading a different app
The app you are downloading could be the one having an issue. Trying to download another can help detect this. Consider when a developer pulls an app, and the App Store doesn’t notice and act immediately. In such a case, you are likely to get an infinitely-spinning download icon that never completes the download or some unavailability errors.
Sign out and back in of iTunes
This is should fix iTunes account issues. Log out of your Apple ID and log back in again.
Now try the download again and see if the speed has improved. Remember to restart your app download after signing back into App Store.
Signing out of iTunes and the App Store on your iPhone:
- Go to Settings > iTunes and App Store.
- Hit your Apple ID, then select Sign Out.
Signing out of iTunes and App Store on your Mac:
- Open iTunes on your device.
- From the menu bar, go to Account and then sign Out.
- Open the App Store on your Mac.
- From the menu bar, go to Store then sign Out.
Test your download speeds
Maybe your app is taking long to download because you have slow internet. You can check if your internet speed is fast on . If your speed is not sufficient (less than 10 Mb/s), then that could be the reason why it is taking long for downloads to complete.
Disable VPN, firewall, and security software
Though very rare, firewalls, security software, and VPN can hinder internet performance and usage. Incoming and outgoing connections to the App Store might be cited as possible threats, thus resulting in blocked or restricted connections to associated servers. When this happens, it causes connectivity issues. Try disabling and enabling each software package to see if it affects incoming and outgoing connection to the App Store.
Use your cellular network
Consider using your cellular network and see if you can download your apps. If successful, then it means there is something wrong with the Wi-Fi network you are connected to. Try troubleshooting the Wi-Fi if you can. Alternatively, consult a network pro.
Try another Wi-Fi network
If you don’t have cellular data access, try another Wi-Fi network and see if the download speed improves. If you manage to download, then that is an indicator your Wi-Fi has an issue. If in a position to fix without calling for support, go ahead and fix. Otherwise, call your ISP or a network expert.
Change the DNS settings of your Wi-Fi network on your device
In case the Wi-Fi network you are connected to is configured to use a poor DNS server, then all your internet requests will go through that server, and its poor performance will be passed on to you. This, of course, will affect App Store downloads.
Luckily, you can reconfigure the DNS setting through your Apple device. Do the following to change the DNS settings.
On your iPhone:
- Go to Settings > Wi-Fi.
- Click the i button next to your current network.
- Under DNS click the Configure DNS button.
- Select to manually choose your DNS servers and enter either of the following options:
- Open DNS: 220.127.116.11 and 18.104.22.168
- Google Public DNS: 22.214.171.124 and 126.96.36.199
- Or your specific ISP’s DNS settings.
Hit Save after changing
On a Mac:
- From the menu bar, go to Apple > System Preferences… > Network.
- In the sidebar, click on your current network connection.
- Click Advanced… in the bottom right of the window.
- Go to the DNS tab.
Use the + and – buttons under DNS Servers to change your settings to one of the following options:
- OpenDNS: 188.8.131.52 and 184.108.40.206
- Google Public DNS: 220.127.116.11 and 18.104.22.168
- Or your specific ISP’s DNS settings.
- Click OK then click Apply.
From your wireless router
While configuring DNS settings on your device is recommended, sometimes this is not the best approach, especially if the problem is affecting more than one device on the network. In this case, it is better to reconfigure the DNS settings from the wireless router itself. This way, you don’t have to configure each device at a time.
Check for Software Updates
We often hear of iOS glitches when a new major update rolls out. The same goes for new iPhone releases. The nature of new software is that sometimes it doesn’t work as planned and glitches show up after thousands or millions have used the new software or device in every way it can be used.
Apple will quickly release patches via a version update. Download any updates and install them, then restart your device. Now try downloading the app again.
If after trying the above solutions none seems to work, it makes sense to contact Apple. A support representative will guide you in solving the issue.
5. You deserve the latest and greatest
Updates not only patch security holes, they can also add new features and improve existing ones. You don’t want to fall behind the times, right?
In that way, software updates really are all about you. Your software program may get a new shot of stability — no more crashing. Or an update might boost program performance — more speed. You deserve no less.
You could ignore those reminders to update your software, but you might be missing out on a lot, starting with your cyber security.
Another option? If you’re still not keen on clicking “Update now,” you may be able to configure your devices to update automatically. If so, your problem is solved.